Gargano Promontory Vacations from $1,184

To whom it may concern. The refrigerator was not working. Called the front desk and no one came. The television was a joke. The basic channel were not available. Not sure i will be back. We are talking base amenities, Television e refrigerator. Thank you for your time. Respectfully yours. Patrizio Turco.

For the price we paid to be close to the airport and with small children this stay really disappointed in many ways. Firstly, the pool is closed currently for maintenance and we really wanted use of it for our last day. Secondly, we booked a family room and instead were given two separate rooms which was fine. However all night right above us there was banging and moving furniture and we did not sleep at all before a 12 hour travel day. We were really disappointed and believe the hotel should have done something to compensate for all of these issues.

The EuroStars hotel in Matera is a terrific place to stay. It is a very nice property: very clean, that is quite modern, with spacious rooms, and very well located. An advantage to staying here is that there is a parking lot in the back of the property, where you can easily unload your luggage and park the car for your entire stay in Matera, as you will be able to access all important sites in Matera by walking to them. Additionally, there are plenty of restaurants and shops close to the hotel. Furthermore, the hotel staff is terrific. The young lady at the reception desk, who spoke perfect English, in addition to fluent Spanish as well as her native Italian language, was very attentive and provided us with a useful map of Matera and also traced for us the walking route starting from the hotel to all of the sites that we wanted to visit. Although we only had one full day in Matera, I highly recommend to spend two days in Matera to truly enjoy it on a more leisurely pace - as Matera along with Lecce and the old town in Bari are the most interesting locales in southern Italy. (We spent 3 full weeks in touring southern Italy by car.) I also highly recommend this hotel. You will be delighted regarding your stay at this lovely hotel.

Staff very friendly and helpful, was gifted a lovely bottle of Prosecco. Amazing communal terrace you can see all of matera at its best! Perfect family room! Location spot on, parking well organised safe and easy.

Comfortable stay, welcoming staff.